Frequently Asked
Questions

ExamIT is an online examination and assessment platform that provides examination delivery, online proctoring, assessment development, technical skills testing, entrance and placement testing, employee assessments, and certification preparation services.

ExamIT supports certification examinations, entrance examinations, placement tests, employee assessments, technical skills tests, training assessments, and customized examinations based on organizational requirements.

ExamIT services can support individual candidates, certification providers, colleges and universities, training organizations, employers, institutions, and other organizations that require examination or assessment services.

Yes. Organizations can use their existing examination content or work with ExamIT to develop assessments according to their specific requirements.

Yes. ExamIT can support certification providers with online examination delivery, optional proctoring, candidate management, results, reporting, and related examination services.

Candidates receive examination instructions and access the exam through the ExamIT examination environment. Candidates must meet the applicable system and examination requirements before beginning the exam.

Depending on the examination program, candidates may be able to take the examination from an appropriate location that meets the examination and proctoring requirements.

Depending on the examination, you may need a compatible desktop or laptop computer, stable internet connection, supported web browser, webcam, and microphone. Additional requirements may apply to proctored exams.

Examination requirements vary. Unless specifically permitted, candidates should use the required computer setup and should not use unauthorized mobile devices, tablets, or other electronic gadgets during the exam.

Follow the examination instructions and contact ExamIT support as soon as possible. Technical issues may be reviewed according to the applicable examination policies.

Online proctoring is a method of monitoring an examination remotely to help verify candidate identity and maintain examination security and integrity.

No. Proctoring requirements depend on the specific examination program and examination owner.

Depending on the examination, identity verification, webcam, microphone, examination environment, screen activity, and other applicable security measures may be used.

A webcam may be required for candidate identity verification and examination monitoring during a proctored examination.

A microphone may be required for identity verification, communication with the proctor, or examination monitoring.

ExamIT can administer examinations for applicable certification providers and examination partners.

No. Some examinations are administered by ExamIT on behalf of certification providers, vendors, institutions, or other examination partners. Certification ownership and credential requirements depend on the applicable examination program.

ExamIT may offer selected examination vouchers for applicable certification programs. Availability, pricing, eligibility, and terms depend on the specific program.

For eligible ExamIT voucher purchases, ExamIT may provide one Practice Exam and one Mock Exam at no additional cost, subject to the applicable voucher offer and program terms.

Practice exams are designed to help candidates review and practice examination topics. Mock exams provide a more examination-like practice experience to help candidates assess their preparation.

No. Practice and mock examinations are preparation resources and should not be considered copies of an official live certification examination.

No. Practice and mock exams are preparation tools and do not guarantee a passing result on an official examination.

Yes. Organizations can use ExamIT to evaluate employee knowledge, technical skills, training outcomes, and other competencies.

Yes. Organizations can provide their existing examination or assessment content for online delivery through ExamIT, subject to applicable requirements.

Yes. ExamIT can work with organizations to create assessments based on their requirements, skills, technologies, subjects, or job roles.

Technical skills testing evaluates a candidate's or employee's knowledge and ability in a particular technology, subject, skill area, or technical discipline.

Testing can cover areas such as programming and development, networking and infrastructure, cybersecurity, cloud technologies, databases, and other technical or professional skill areas.

Yes. ExamIT can support entrance examinations, placement tests, academic assessments, and other online testing requirements for educational institutions.

ExamIT can provide scalable examination solutions based on candidate volume and the requirements of the examination program.

Yes. Organizations can discuss their examination requirements, candidate volume, assessment content, proctoring needs, reporting requirements, and other services with ExamIT.

Yes, subject to the applicable ExamIT rescheduling and cancellation policy.

Rescheduling is free when requested 7 days or more before the scheduled examination.

If the request is made less than 7 days but at least 1 day before the examination, a rescheduling fee of 25% of the examination fee may apply.

No. Rescheduling is not available when less than 1 day remains before the scheduled examination. The candidate must purchase a new voucher and schedule a new examination.

Contact ExamIT as soon as possible. Emergency requests may be reviewed on a case-by-case basis, but rescheduling is not guaranteed and a new voucher may still be required.

Result availability and delivery depend on the specific examination program and examination owner.

Where supported by the applicable examination program, ExamIT can provide candidate results and detailed performance reporting.

For applicable examination and certification programs, ExamIT may support e-certificate issuance or printing according to the program requirements.

Yes. Where supported by the applicable service, ExamIT can provide organizations with candidate results and assessment reporting.

You should use a stable, reliable internet connection. Avoid unstable connections, large downloads, or other activities that could interrupt the examination.

Use a supported and up-to-date web browser and ensure that JavaScript, cookies, camera, and microphone permissions are available when required.

The examination environment should be quiet, suitable for testing, adequately lit, and free from unauthorized materials, devices, or distractions.

Contact ExamIT before starting the examination. Candidates should clarify whether a device, application, AI tool, reference material, or other resource is permitted before using it.

Contact ExamIT and provide details about your examination or assessment requirements, expected candidate volume, and required services. ExamIT can then provide information about applicable pricing and available solutions.

If you cannot find the information you need, contact ExamIT and provide your examination name, issue, and relevant details so the team can assist you.