01
Order number
Include the order number from your purchase confirmation so we can locate the correct record.
Order support
Check the details.
Move forward assured.
Need help confirming an order, voucher, or exam purchase? Keep your purchase details ready and our team can assist.
Verify an orderWhat to have ready
Make order verification quick
02
Voucher details
Share the relevant voucher number and the exam or certification it applies to.
03
Purchase email
Use the email address connected to the order when contacting support.
Voucher reminders
Know the conditions before scheduling
01
Pre-purchased exam vouchers are valid for up to 12 months from the date of purchase.
02
Vouchers apply only to the purchased exam test and cannot be altered, redeemed for cash or credit, resold, refunded, or returned.
03
Submit voucher details at test registration and redeem the voucher before its expiry date. Expired vouchers have zero value.
04
Exam voucher keys and details must be presented before an exam can be scheduled.
ORDER HELP
Lets resolve your order query.
Send your order number, voucher number, and purchase email to the ExamIT support team.
Email support